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Magewell FAQ's

The following product warranty applies to Magewell products purchased after July 1, 2017:

Warranty period: 1 year
  • Mini Repeater HDMI 4K
  • Accessories included in each product (breakout cable, adapter etc)
Warranty period: 2 years
  • Pro Capture Family
  • Eco Capture Family
  • USB Capture Family
  • Ultra Stream Family
Warranty period: 3 years
  • USB Capture Plus Family
  • Flex I / O Family

Yes. It is possible.

Numbers are automatically assigned to each device name and can be operated independently as a separate device

Example: 00 ProCapture HDMI Quad, 01 ProCapture HDMI Quad

You can download various files such as driver from the following link destination.

http://www.magewell.com/downloads

or locally from our site

https:/www.forefrontimaging.com/downloads

Yes. It is possible.

SDK is provided free for Windows and Linux for free from manufacturers.

Magewell various download links http://www.magewell.com/downloads

From Magewell, Capture Express Software and Capture Studio Software, which can be used for distribution and file storage purposes, are available only for Windows environments.

User manual is included within the downloaded software.

Magewell various download links http://www.magewell.com/downloads

There are two major types of capture devices for Magewell products:

1. PCI - Express connection type - requires a PC

2. USB 3.0 connection type. - requires a PC or laptop with USB 3.0 port

The PCIe cards require a PC and are good for multi-card/multi-signal capture solutions. Drivers are required to be installed for the appropriate OS.

For USB devices are 'plug & play', there is no need to install a driver simply let the PC recognize the USB connection type, the advantage is that the device can be used immediately as soon as it is connected to the PC. Another advantage is portability by using a laptop.

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